Policies
SHOP POLICIES
SHIPPING:
Processing time. The time we need to prepare an order for shipping varies. In general it takes about three to five days to process and ship orders. For Special orders, production and shipment turn-around is about two to three weeks dependant upon design and availability of skulls and crystals.CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. Madame Macabre's is not responsible for delays due to customs.
RETURNS AND EXCHANGES:
We do not accept returns, exchanges, or cancellations But please contact us if you have any problems with your order.All items at Madame Macabre's are hand made which means they must be handled with TLC.
***Keep all items away from moisture, water and direct sunlight***